Patient information

Find out how to register at our practice and read other important information for patients.

 

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and Compliments

We take compliments and complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, ... [continue] Complaints and Compliments

Holiday Travel Risk Assessment Forms

We are continuing to offer Holiday Travel Consultations. Please submit a Travel Form a minimum of three months prior to travel. Please see Travel Form for further information. Travel Forms ... [continue] Holiday Travel Risk Assessment Forms

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. New Patient Registration This surgery does not issue repeat (on-going) ... [continue] How to register

Named GP

All patients at Talke Clinic have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy Policy

This privacy policy explains how we use any information we collect about you, how you can tell us if you prefer to limit the use of that information and procedures ... [continue] Privacy Policy

Transport Links

Getting to us by bus: If you are travelling to the clinic by bus, from Newcastle bus station or Hanley bus station, the 4A bus will bring directly to the ... [continue] Transport Links

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour

Website cookies

This website uses cookies A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain ... [continue] Website cookies

Date published: 8th October, 2014
Date last updated: 1st August, 2022